Have you heard?! We’re number 1! As proof of our dedication to excellent customer service, in November we had the lowest percentage of overdues of any of Jurisdiction Online’s users!
Being number one for the number of overdues is just one of the many metrics we use to ensure our service is the best in the industry. We have strict guidelines on report turnaround time as well as a 24-hour response time to emails and phone calls. In addition, all of our staff receive annual training on successful customer service techniques, as well as their technical training. It’s not unusual to have a customer tell us they didn’t know jurisdictional inspections could go so smoothly. Can you say that about your jurisdictional service provider?