Meet Melanie Rogers: a hard-working woman, a loving mom to her two sons and an amazing grandmother to her three sweet “grandgirls”. We’ve gotten to know her pretty well over the past 10 years of her time at BPC, and she has been a tremendous asset to our team.
Before BPC, Melanie was a stay-at-home mom for 15 years and worked at her former church as a ministry assistant for 6 years. It was there she met Brandon Loveridge, BPC’s CFO, who introduced her to the job opportunity for BPC’s administrative assistant.
Melanie confidently handles the behind-the-scenes of our work here at BPC, spending her days working on inspection reports, jurisdictional inspection reports and RISK assessment reports. She is the only one on our team who takes charge of processing for two of our largest customers! She also diligently answers phone calls, serving as the smiling voice of BPC.
All of that paperwork could become overwhelming for most, but Melanie truly enjoys it! However, she enjoys her coworkers at BPC even more.
“I definitely want to thank the Lord for providing the job opportunity and for having Brandon [BPC’s CFO] as my boss. I feel like I have been appreciated over the years, and that helps for sure to boost my confidence!” Melanie said.
As Melanie is the one taking phone calls, she often hears what BPC’s clients have to say about the company. One comment she hears over and over again? The overall quality of attention that is shown to customers.
“We have competitors that do similar work to what we do, but we are frequently told by our customers that we do some things differently,” she said. “We provide detailed letters that other insurance companies don’t do.
“The way we try to provide the best information for our customers is helpful. We get complimented on how quickly we respond to questions and things that our customers ask or request.”
Melanie works on the front lines to provide quick and easy information for our clients. Plus, around 50 inspectors work with BPC, and she’s there for all of them.
“I enjoy when I have the opportunity to talk to our inspectors,” she said. “I get to meet people from all over [the US]!”
Thank you, Melanie, for all of your hard work! You’ve been a true asset to our company for the past 10 years, and we feel lucky to have you as a part of our family.