Meet Heather Crask, BPC’s JO Account Manager. Heather was brought on last year as a JO Account Coordinator and has excellent teamwork and customer service skills, both internally and with our CO2 partners. We are thrilled to announce her promotion.
Read on to hear why she loves being a part of the BPC team.
BPC: What does your day-to-day look like?
I work remotely in Shreveport, Louisiana. My daily duties range from managing CO2 Accounts, handling new installation requests/permits, processing tank swap outs, scheduling appointments and maintaining CO2 billing spreadsheets, training new inspectors to use JO, and assisting with questions about the JO system.
BPC: How did it feel to be invested in by BPC?
Amazing! Being hired by BPC was a life changer! While change can make me a little nervous, I was immediately welcomed and accepted by everyone at BPC; coming on board was like joining a new family and I am honestly thrilled to be a part of this company. The entire management team has been very encouraging and provides positive feedback and recognition for hard work. I would like to thank Brandon Loveridge, Venus Newton and Gary Cox for giving me the opportunity to join this amazing team of people and for the recent promotion. Jason Cox, the CO2 National Project Manager, has also been an absolute pleasure to work with and I think we make a great team!
BPC: What do you enjoy most about working here?
The people! BPC has the best employees. Every single person that I have worked with over the last 15 months has been helpful and friendly.
BPC: What did you do career-wise prior to coming on to BPC?
I worked as a Support Rep for Jurisdiction Online for about 8 years before joining BPC. BPC was one of the accounts that I managed at JO, so I was familiar with many of the employees and the company culture prior to being hired. It was an interesting switch, from communicating with BPC as one of my clients to joining the team as an employee, but I couldn’t be happier with the way it worked out.
BPC: What do you think sets BPC apart from your competitors?
I think BPC stands out against the competition because of the great team of people! Everyone works together with a common goal to be the most efficient and accurate while staying focused on client satisfaction and public safety. Not only do we have the best team in the industry as far as skills and knowledge base, they are also incredible human beings.
BPC: Tell us about your family and life outside of work.
I have two kids, Hazel (9) and Ezra (6). My third baby is my puppy, Dempsey. My husband, Jake, owns a local boxing gym – Dement Brothers Old School Boxing Club – and we stay pretty active. We love to travel and be outdoors. I love live music and can’t wait to be able to attend a concert again.
BPC: Anything else you’d like to add?
I cannot say “Thank you!” enough for this amazing opportunity to work with such a great company. I am thrilled to be a part of BPC and can’t wait to see what our future holds!
