Monthly Archives: February 2020

CFO’s Update

2020 has started with a bang and we are excited about our growth prospects for the rest of this year. We are still in the running for the Post Office account, and we are also seeing traction with several major insurance brokers as a result of our new Sales and Marketing Manager, James Standart, who joined us in January from Liberty Mutual. Also our #1 ranking from JO, now at 27 straight months, continues to resonate extremely well with customers and brokers alike.

All this growth means we need you more than ever! Your skillset and work ethic are how we get business done. We have one of the most dedicated and talented staff in the industry and part of that reason is that great people attract other great people. Every time we hire a colleague you’ve referred, we further broaden and deepen our team.

Here are some things we are doing in 2020 to advance our goal to be the Employer of Choice for inspection professionals:

  • Replacing Ford Fusion line up – as the Fusions hit 150,000 miles, we are replacing them with the brand new, 7 th generation Subaru Legacy. The Legacy is best in class for reliability, has standard all-wheel drive, and has an upgraded interior for extra space and comfort.
  • Referral bonuses for new employees – Most of you know we pay a $1,000 referral bonus for any colleague you recommend who is hired at BPC. We had three employees last year that earned this bonus.
  • New account commissions – If you recruit an account that you previously serviced at one point in your career or are responsible for landing a new account, we will pay you 1% of the contract value upfront, plus 20% of the profit at the end of the first year of servicing.
  • Counseling benefit through Humana – Sometimes you need to talk to someone. We are working with our broker to add an Employee Assistance benefit that will make licensed counselors available by phone to help employees with various work and life issues such as wellness, stress management, substance abuse counseling, and even legal and financial guidance. These services are both confidential and free to eligible employees.
  • Expanded 401(k) Investment Choices – we are working with Paychex to expand the selection of investments in our 401(k) plan. This benefit will allow employees to purchase individual stocks and bonds, as well as a much wider variety of mutual funds. I will share more information on this soon.

As always, give me a call with any questions, comments or concerns. Your feedback makes BPC a better place to work. Stay safe, well and healthy as we head into a busy Spring.

Meet Anzar Hasan

Meet Anzar Hasan, our Chief Inspector/Chief Engineer!  Anzar has worked with BPC since 2010, and some of his responsibilities include:

  • Providing technical support to inspectors and technical assistance to customers
  • Developing training courses and training inspectors directly
  • Developing practices and procedures for the inspection and evaluation of B&PV, mechanical and electrical equipment
  • Inspecting boilers, pressure vessels, HVAC equipment, gas and steam turbines, compressors, hydraulic and pneumatic systems, and any other object you can imagine

 

One reason Anzar loves working at BPC is the global perspective it’s given him.

 

“BPC has taken me almost around the world visiting manufacturing plants in countries that include Turkey, China, Japan, Singapore, Hong Kong, Malaysia, Australia and all over Europe,” Anzar said. “In addition to insurance loss prevention surveys, it gave me a great opportunity to travel around the globe and learn to appreciate cultures and their differences, discover new cuisines, and quickly adapt and communicate with people who were not fluent in the English language.”

 

Anzar also appreciates working alongside helpful and communicative staff and experiencing the independent, flexible, and trusting environment at BPC. He takes pride in working for the number-one company in the country for Jurisdiction Online inspections. Prior to BPC, Anzar worked in other large insurance and fortune 100 companies. He says, though, that BPC has been his most professionally satisfying experience! 

 

On a more personal note, Anzar has a love for owning and driving motorcycles and high performance sports cars.

 

“I am an outdoor person and like to travel, meet and interact with people,” he said. “I have ridden motorcycles for over 40 years, and am a proud owner of a Lotus Super Seven race car and a 650 HP eight speed Corvette Z06 and have memberships in Corvette, race and muscle car clubs and groups.”

 

Anzar married his high school sweetheart who supports and enjoys his hobbies, and is, in his own words, his best friend. Their son is an attorney and lives in Washington, DC, and their daughter is an electrical engineer and lives about a mile from them in a suburb of Dallas, TX. They also have a granddaughter who is, quite simply, their pride and joy.

 

Thank you, Anzar, for all you do for BPC!

Operations Update

Duc Exercitum – “Lead the Way”

This is our operational creed for 2020. BPC embarked on its journey a decade ago, and with this new decade, 2020 is poised to supersede all previous years since our inception. Our company has constantly evolved into a recognizable brand and has created a standard in our industry. For over 2 years we have maintained the #1 Jurisdiction Online ranking for the fewest percentage of overdue objects among all AIA’s. We pride ourselves on providing the “intangibles” which cannot be measured. Our customers even acknowledge these accomplishments. But is it enough?

We all know the answer to this question: It’s never enough. The moment we maintain throttle and not accelerate through the curves in the industry, we provide opportunity for others to make ground. So how do we continue to accelerate, stay ahead, and stand out from the competition? We stay vigilant, responsive and explore new ideas. We search for the “One More” opportunity. One more inspection, one more survey, one more sales opportunity, one more phone call or email to close the loop of communication. These intangibles are priceless and the interactions pay dividends.

We will continue to adjust our procedures and apply the ideas all of you have been providing, from modifications to the reports we provide our customers, to the processes and tools we implement to assist the field staff that delivers the highest quality product to our customers.

All of us work together to support our culture which is the heartbeat of BPC. That’s the differentiator which “Leads The Way”. We have added quality people who have already added an amazing value and contribute to the culture.

As always, we are open to ideas no matter the size and impact!

Be safe and thank you for your efforts.

President’s Notes

Happy New Year, everyone. 2020 is here and we are more than ready for it. We finished 2019 with steady growth and have positioned ourselves with strategic new hires to support additional growth in 2020. Not only have we been busy hiring field staff (7), administrative support staff (2), and Jurisdictional Trainees (3), but earlier this year, we hired a dedicated sales and marketing manager. In the month that he has been in place, our sales and marketing manager has already generated a number of large leads and is working with a major insurance brokerage on an industry changing initiative. 2020 is going to be another fun year!

Along these same lines, we continue to work on improving our service offerings and deliverables. We plan to expand our use of the “My Route” tool to improve our travel efficiencies. With the CO2 3 year bubble we see in Georgia coming up, travel efficiency will be the key to getting inspections completed on time and in a cost effective manner.

In 2020, we will begin adding photos to our recommendation letters at the request of our customers. This will provide a superior product to our customers, allowing them to easily address the issues we highlight with their equipment and should eliminate questions on what we are trying to get them to do. This will involve a bit of a learning curve for some of us, but will produce better results for our clients and our team.

As we continue to grow in 2020, we will all be challenged with finding better and more efficient ways to provide the highest level of customer service to our wide-ranging and varied customers. We are leading the industry and setting the bar high for our competition, but we cannot rest on what we have done. We have to work hard to not only maintain the high bar we’ve set, but also strive to raise it even more. BPC will continue to be a fun and rewarding place to work, with a varied customer base that challenges us to meet their complex needs. Along with the Jurisdictional Inspections, Property Loss Control Assessments and EB Assessments we offer, we will also continue to provide accident investigations, engineering consultations, boiler and pressure vessel inventory assistance or anything else that our current or potential customers need that our unique skill sets allow us to provide.

I am extremely excited about being a part of the BPC team and working with such a dedicated, professional and flexible staff. With such a team, the sky’s the limit on what we can do. Thank you all for your hard work.

Boiler & Property Consulting, LLC Ranked #1 by Jurisdiction Online for 26 Straight Months

For 26 straight months, Boiler & Property Consulting, a Buford, GA jurisdictional boiler inspection firm operating in conjunction with XL Insurance America (XLIA), recently announced it was ranked #1 by Jurisdiction Online for maintaining the lowest percentage of overdue objects.

Each month, Jurisdiction Online releases a report ranking users on their percentage of overdue objects. BPC has maintained the lowest percentage of overdues and stayed at the top of the list for the past 26 months.

“It’s such an honor to be a part of this organization and receive monthly acknowledgement from JO for over 2 years in a row. Here at BPC, we don’t just talk about customer service, we also deliver the highest level of service in our industry,” says Venus Newton, president of Boiler & Property Consulting.

Since its beginning, BPC has quickly grown to be one of the top boiler inspection companies in the United States. The company has inspectors nationwide and services all industries including power generation, basic metals, chemical, steel and pulp & paper.

The company has used Jurisdiction Online for the past five years. Jurisdiction Online supports regulatory code enforcement workflows, risk management workflows and jurisdictional accounting needs associated with regulatory activities. Its products are used by agencies in 31 states, more than 90 local jurisdictions and multiple Fortune 500 and private sector companies, including major insurers involved in the boiler and pressure vessel (BPV) market.